Are chatbots the new apps? A lot of developers seem to think so. Facebook and Microsoft have both rolled out tools that make it easy for coders to create bots that you can chat with on Facebook Messenger, Skype, and other platforms including plain old SMS text messaging.
I wanted to get a better sense of what chatbots are, what they can do, and why we should use them. So for this episode of the LPX Show, I interviews Robert Stephens. He’s founder of the Geek Squad, he was chief technology officer for Best Buy after that company acquired Geek Squad, and now he’s co-founder of a new chatbot service called Assist.
Visit the LPX website to learn more about chatbots, and to find a list of some of the bots you can chat with today.
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Podcast: Play in new window | Download (Duration: 28:12 — 22.3MB)